ASC_Training





Training Courses

Business Coaching	Customer Services	Human Resources

Sales Skills	Finance	Leadership & Mgmt.

Personal Development	Communication Skills	I.T Skills

e-Commerce



Business Coaching

The Business Coaching relationship is simple and working with a coach
creates a base for future success in business and also career progression within the firm.

The business coach will bring an added dimension to your daily business activity and
help create a sharper focus in the areas of business management and bottom-line results.
It means that we work with the individual and develop a programme jointly, to achieve
success in both business and career.


Customer Service	back to menu

Front line staff define the business ethos of a company. Staff with good interpersonal skills
can make a customer feel comfortable and achieve a high-rate of client satisfaction, while
also promoting the company in a positive manner.

Our programmes are designed to highlight and implement the importance of communications, product knowledge and understanding the need for
after-sales service and follow up contact.

Customers are the life-blood of business and all staff members should be very aware of this.



Human Resources	back to menu

The course is designed to update and inform HR staff on current legislation in this area
and includes the following: Terms of Employment Act 1994 Payment of Wages Act 1979 Holiday (Employees) Act 1973 - 1991 Anti Discrimination Act 1974 Equal Status Act Sexual Harassement and Bullying Unfair Dismissals etc.

Sales Skills	back to menu

This selling course is constructed to provide the sales person with the necessary
skills to sell to the customer, and develop strong business relationships.

Our course concentrates on the essential skills and techniques required by the effective
salesperson.

The course is a step-by-step programme in selling from initial contact, canvassing, cold-
calling to ultimately closing the sale. The course is delivered by means of tutiton, case studies,
role play and classroom discussion.



Finance	back to menu


Today's manager needs to have the ability to interpret financial reports and make
rational business decisions based on understanding financial accounts.

Our course introduces executives who have little knowledge of finance to the basics of accountancy. The programme is delivered in an easy to understand manner and highlights the various indicators in financial accounts that are necessary to evaluate the progress of the business.

The course includes an introduction to day books and progresses to financial accounts budgets and cash-flows, with the emphasis highlighted
on profitability and positive cash-flows.


Leadership & Management	back to menu
To be effective, a company requires managers who can lead, motivate and
instill confidence in their teams. This helps them achieve and sustain the ability
to respond pro-actively to their customers' needs.


Personal Development	back to menu
Ultimately a companys' image is created by its staff. Personal development training
enables your staff to learn the skills necessary to become confident and effective with both
their colleagues and clients.

Decision making, effective communication and awareness of your own potential contribute
to make this an excellent course for all employees.


Communication Skills	back to menu

Communication skills are a pre-requisite for conducting business in a professional and
profitable manner

These vital skills inspire confidence in your staff and clients and lead
to greater understanding of the ergonomics of business practices.

I.T.Skills	back to menu

Whether it be for staff who want to develop their existing skills or the complete beginner
with no prior knowledge, we can provide training in all Microsoft Office software,
computerised accounts, payroll software and offer specialised training such as HTML
and Web design.


e-Commerce &	back to menu
Promoting your business online

Today e-Commerce is an accepted method of business which helps us to expand our
market beyond our national borders and create new contacts worldwide.

Our programmes are designed to introduce and explain the importance of website
design, understanding search engines , process payments and implementing your
online strategy.




Bridge Street, Portlaoise, Co. Laois tel: 0502 63322 fax: 0502 63378 email: info@asctraining.com